Introduction
4OUR TECHNOLOGIES PRIVATE LIMITED, also known as WARPBAY, is a company incorporated under the laws of India, including any subsidiaries or affiliates (hereinafter referred to as “we,” “our,” or “us”). We are dedicated to safeguarding the privacy of our customers and users (hereinafter referred to as “User,” “Customer,” “you,” or “your”). We are committed to ensuring the confidentiality and security of your personal information that we collect and process.
Definitions:
“GDPR” means General Data Protection Regulation
“EEA” means European Economic Area
This Privacy Policy (hereinafter referred to as “Policy”) outlines how we, along with our subsidiaries and affiliates, protect the personal information you provide on our website, accessible at Warpbay (hereinafter referred to as “Website”). It details how we collect, use, and process your information in connection with the services offered through the Website. This Policy should be read in conjunction with our Terms of Use.
Please read this Privacy Policy carefully before using or registering on our Platform or accessing any content or services offered. By visiting the Platform, creating an account, and clicking the “I accept” button, you (“You,” “Your,” or “Yourself,” as applicable) acknowledge that you accept and agree to be bound by the terms of this Privacy Policy. You consent to the Company collecting, storing, processing, transferring, sharing, and using your information, including your personal data, in accordance with this Policy. For the purposes of this Privacy Policy, the term “You” refers to both Hosts and Participants, individually and collectively, as the context requires.
Our Commitment
We are committed to protecting the privacy of our users and have implemented all necessary and reasonable measures in accordance with industry best practices to ensure the confidentiality and security of your personal information and its transmission through our Website. We use your personal data to enhance and customize your overall experience on the Platform.
Information Collected from You
We may collect personally identifiable information like name, telephone number, e-mail address, etc., as well as sensitive personal information such as facial images, which will only be processed with your explicit consent or where the company is legally required to process it. Other information that we may collect includes location details, IP address, logs, demographic data, metadata and other Personal Data we get from communications done through chats and e-mails.
We may also collect information including your IP address, third-party tools, browser type and version, software and hardware specifications, time zone settings, geographical location, browser plug-in types and versions, ISP information, cookie data, device details (such as camera, microphone, or speakers), operating system, and your browsing actions and patterns while using the Platform and our services.
You acknowledge that our third-party services providers may need to collect certain additional information, e.g.- your credit or debit card number and expiration date, bank routing and account number. Credit and debit card payments are processed by Third Party Service Providers engaged by Us, including payment aggregators or gateways on their secure payment server and all card details are fully encrypted and stored by them.
Information Collected about Individuals who do not Interact with us Directly
We may receive information about you from Event Promoters, in relation to an event you have registered to attend. This information comprises the registration details you provided to the Event Promoter – for example, your name, email address, street address and demographic data. (Event Promoter Information). The types of information we receive about third parties includes:
Information about the personnel of our clients, service providers, or partners, such as the business contact information that our clients, service providers, or partners provide to us in the context of our contractual relationships with them.
Information about customers of our clients that our clients send to us or allow us to collect in the context of the services that the Company performs, such as information related to financial transactions initiated by the customer, account registrations, and in some cases information needed to verify a customer’s identity and details of products or services purchased, and as otherwise stated in an applicable specific privacy notice for a Company product or service. Where our technology is incorporated into a merchant’ website, we also may automatically collect certain information of the type described in the section below titled “Information collected via automated means.”
Usage of Information Collected from You
The information collected from you may be used to operate, provide, develop and improve our services. Data like demographic and identity data, online identifiers, personal data and other technical data is used to manage orders, provide services, deliver products, process payments and communicate with you and to improvise on all our services.
These purposes include: –
Service Delivery: To provide and manage the services offered through our Platform, including event management, networking opportunities, and personalized user experiences.
Communication: To communicate with you about your account, service updates, and promotional offers relevant to your interests and activities on our Platform.
Performance Improvement: To analyze usage patterns and preferences to enhance the functionality, usability, and performance of our Platform and services.
Networking and Meeting Booking: To facilitate networking opportunities and meeting bookings through our Platform, including connecting you with other users, managing schedules, and organizing events. Your personal data and preferences may be used to personalize these interactions and ensure a more relevant and effective experience.
Customer Support: To respond to your inquiries, troubleshoot issues, and provide customer support.
Payment Processing: To process transactions securely and manage billing related to the services you utilize.
Compliance and Security: To comply with legal obligations, enforce our terms, and protect against fraudulent or unauthorized activities.
Research and Development: To conduct research and develop new features, services, and improvements to better serve our users.
Fraud Detection and Prevention: Detect, investigate and prevent fraudulent transactions and other illegal activities and protect our rights and property and others;
Legal Compliance Monitoring: trace computer resources or any person who may have contravened, or is suspected of having or being likely to contravene, any provision of law that is likely to have an adverse impact on the services provided on the Website;
Legal Basis for Processing
We process your personal data based on the legal grounds defined in the General Data Protection Regulation (GDPR), including your explicit consent for specific purposes, the necessity for the performance of a contract to which you are a party, our legitimate interests (provided these are not overridden by your rights), and compliance with legal obligations to which we are subject. You have the right to withdraw your consent at any time.
Storing Your Personal Data
The information that You provide to Us would be stored until You have an Account with Us or as long as it is necessary for the purposes as set out in this policy. However, we may retain your Personal Data for a longer period of time where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. This may include our need to satisfy a legal, regulatory, accounting, or reporting requirement.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and provide personalized content. Cookies are small text files stored on your device when you visit our site. You can manage your cookie preferences through your browser settings, where you can choose to accept or decline cookies. Additionally, you can clear your cookies at any time. Please note that disabling cookies may affect your ability to use certain features of our site.
You can set your browser to refuse all cookies or to indicate when a cookie is being sent to your computer. However, this may prevent our site or services from working properly. You can also set your browser to delete cookies every time you finish browsing.
Your Rights and Choices
We respect your rights regarding your personal data and have outlined the options available to you:
Right to Access: You have the right to request access to the personal data we hold about you and obtain a copy of it.
Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
Right to Erasure: You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent.
Right to Restrict Processing: You have the right to request the restriction of processing your personal data under certain circumstances, such as when you contest the accuracy of the data.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
Right to Object: You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: If we process your personal data based on your consent, you have the right to withdraw that consent at any time.
Right to Opt-Out of Marketing: You can unsubscribe from marketing messages at any time by contacting us or using the opt-out link in the message. Service-related communications may still be sent.
If you wish to seek more information or have questions about your rights, please contact our data protection officer directly at [Email]. We will respond to your request for access, correction, deletion of your data, or withdrawal of consent within 30 days of receiving your request and will provide the necessary information in compliance with GDPR guidelines.
Sharing Your Personal Data
We may share your personal information with our corporate entities and affiliates to facilitate joint or co-branded services that you request, especially when such services are provided by multiple entities. Additionally, we may disclose your personal information to law enforcement agencies, third-party rights owners, or other parties when we believe, in good faith, that such disclosure is necessary to enforce our Terms of Use or Privacy Policy, or to protect the rights, property, or personal safety of our users or the public.
In the event of a merger, acquisition, or other business transfer, we may share some or all of your personal information with the acquiring entity.
International Transfers
If we transfer your personal data to recipients outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data in accordance with GDPR requirements. These safeguards may include:
Standard Contractual Clauses: We may use standard contractual clauses approved by the European Commission to ensure that your personal data is treated in a manner that complies with GDPR standards.
Adequacy Decisions: We may transfer your personal data to countries recognized by the European Commission as having an adequate level of data protection. This means these countries provide sufficient protection for your personal data.
Binding Corporate Rules: In some cases, we may implement binding corporate rules (BCRs) for data transfers within our corporate group. BCRs are internal policies that ensure all group entities adhere to GDPR standards.
Third-Party Certifications: We may engage third-party service providers that are certified under recognized frameworks, such as the EU-U.S. Privacy Shield (if applicable), ensuring they comply with adequate data protection measures.
Additional Safeguards: Where appropriate, we may implement additional measures, such as pseudonymization and encryption, to further protect your personal data during international transfers.
Consent Management
You can provide consent for the processing of their personal data by actively agreeing to our terms during the registration process or when subscribing to our services. Consent may be requested through various methods, such as checkboxes or opt-in forms. You can withdraw your consent at any time by contacting us or adjusting your preferences through your account settings. Upon withdrawal of consent, we will stop processing your data unless we have another legal basis for doing so.
Security Measures
We are committed to ensuring the security of your personal data and have implemented appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, and destruction. In accordance with the General Data Protection Regulation (GDPR), our security measures include:
Data Encryption: We utilize encryption technologies to secure personal data during transmission and storage, ensuring that unauthorized parties cannot access it.
Access Control: Access to personal data is restricted to authorized personnel only, based on a need-to-know basis. All personnel with access to personal data receive regular training on data protection and security practices.
Regular Security Assessments: We conduct regular security audits and vulnerability assessments to identify and mitigate potential risks to your personal data.
Incident Response Plan: We have established a comprehensive incident response plan to address any data breaches or security incidents promptly. In the event of a breach, we will notify affected individuals and relevant authorities in accordance with GDPR requirements.
Third-Party Security Reviews: We assess the security practices of third-party service providers with whom we share your personal data to ensure they meet GDPR compliance standards.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. When we make significant changes, we will notify you through an email or a prominent notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.
Complaints
If you have a complaint about our handling of your personal data, you may contact our data protection officer using the contact information below. We request that a complaint be made in writing. Please provide details about your concern or complaint so that our data protection officer can investigate it. We will take appropriate action in response to your complaint, which may include conducting internal discussions with relevant business representatives. We may contact you for additional details or clarification about your concern or complaint. We will contact you to inform you of our response to your complaint. You also may have a right to file a complaint with a national or local regulatory agency.
Contact Information
If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact our data protection officer at:
Email: [DPO-security@warpbay.com]
We will respond to your request and provide the necessary information within 30 days of receiving your inquiry, in accordance with GDPR guidelines.